Accounts

Important

Account management for our HPC platforms is migrating to ColdFront. See the frequently asked questions

Accounts#

Accounts on SMU HPC clusters can be created via the processes detailed below.

Accounts for a Class#

Accounts for classes are required to use ColdFront. Instructors of record will be able to see their courses around the time registration opens. ColdFront will automatically add and remove students enrolled in the course shortly before the start of the term and periodically update during the term based on official enrollment data.

See the ColdFront quick start guide for instructors and the ColdFront quick start guide for students

If you need help setting up a class, please contact the Help Desk.

Accounts for Individuals with an SMU NetID#

Important

As of November 1, 2024 running HPC jobs requires using a slurm account from and active active allocation in ColdFront. See the frequently asked questions

Most benefits eligible faculty and staff can use the self-service ColdFront platform to create an account for themselves, students, and external collaborators with SMU credentials. In order for an HPC account to be created or reactivated for an user, the following conditions must be satisfied:

  1. The user must create or be added to a project in ColdFront. See how to create a project. Note that students cannot create their own projects.

  2. The user must be on an active compute and/or storage allocation managed by ColdFront. See how to create an allocation

Accounts for Individuals without an SMU NetID or Sponsored NetID#

  1. The sponsor must request an SMU NetID or Sponsored NetID and have that account activated before sponsor can request cluster access for the individual. Please submit an Account Request via the Online Service Center.

    • Contractor with SMU email is the type of account to request.

  2. Once the individual’s SMU NetID or Sponsored NetID has been created and activated the sponsor can add them to ColdFront projects and allocations.

Note

The HPC and Research support teams are not involved in the process of creating SMU NetIDs or Sponsored NetIDs.

Reset Account Password#

SMU HPC clusters use SMU’s authentication system, which means that your username and password are based on your SMU credentials. Your username is the first part of your SMU NetID, i.e. janeuser for janeuser@smu.edu, and your password is your SMU password. SMU’s password tool can be used to change or reset your password (https://pwreset.smu.edu). However, note that this changes your password for all SMU services such as email as well.

Terminate an Existing Account#

Please send a request to the SMU HPC Admins with a short explanation of reason for the termination.